Are leisure guests becoming more profitable than corporate travelers?
In response to sea changes in the corporate travel environment, hotels are now looking more closely at leisure business. According to a high-level think tank in London, leisure guests will become increasingly important for hotels in the post-recession years.
Hotel industry leading indicator flattens
The U.S. Hotel Industry Leading Indicator, or HIL, increased 0.2 percent during July after going down 0.5 percent during June, according to research firm e-forecasting.com in conjunction with Smith Travel Research.
A guide to the best hotel reward programs
Hotel reward programs come in as many types as there are types of travelers. Some are excellent and easy to use while others can be difficult. This article will outline some of the best programs, and the reason that they are the best.
Hotels looking for new forms of training
Before two luxury hotels, the Andaz 5th Avenue in Manhattan and the Elysian Hotel in Chicago, opened their doors in recent months, both added something extra to their usual employee training practices: they hired improvisational comedy experts.
Travel industry aggressively tapping into social media
Booking a flight? Go on Facebook. Running late to the hotel? Send a tweet. Compared with other industries, the travel and hospitality sector is clearly ahead of the curve in engaging social media. Mainly because there are so many choices for hotels, and there is so much concern about consumer perception.
Rate parity under price-fixing investigation
UK’s Office of Fair Trading is investigating allegations that hotels are colluding with Booking.com to keep room rates at an artificially high level. The claims have been made by Skoosh, a pan-european hotel booking site.
How business travelers contributed to USA Today?s decline
Even in an industry accustomed to bad news, the recent cutbacks at USA Today exposed a harsh reality: For many former readers, newspapers have become so passé that it's become hard even to give them away.
The long tail of search, and its impact on hotels
In its recent analysis focusing on percentage of clicks in the U. S. by number of keywords for June and July 2010, online competitive intelligence service Experian Hitwise found that longer search queries - those averaging five to eight words long - increased one percent from June to July.
Finally, leisure travel ADR shows positive growth again
Leisure travel average daily rate has shown positive growth for the first time globally since the recession hit, increasing just over +1%, according to July’s The Pegasus View from Pegasus Solutions.
CWT sees meeting market increases in 2011 and beyond
The worldwide meeting market is expected to pick up steam in the next few years, with predicted per-attendee meeting costs possibly jumping by double-digit percentages next year, according to a study from Carlson Wagonlit Travel.